Virtual Assistance International
Consultants and Virtual Assistants

Integrity, Quality, Deadline Delivery

The Importance of Skepticism in Life

Skeptics are people with a questioning attitude with some degree of doubt regarding beliefs and claims that are elsewhere taken for granted.  They apply rationality to systematically get to the bottom of ideas in the quest for reliable knowledge or truth supported by argument or evidence.

Team Satisfaction Survey*NEW

There are two primary objectives of any business. Satisfaction of the customer and that of the team. Both are interdependent. Your team will be happy if the customer is happy as they will get fulfilment in their work and will also grow as the business grows on the backbone of customer satisfaction. If you expect the customer to be made happy with an unhappy and a miserable lot of team members, you are utterly wrong.

Evaluating Your Own Performance

The objectives of performance evaluation may be to ensure that the company is getting adequate returns on what it is spending on the employees and also to relate it to rewards and promotions. Well managed companies look at it as a tool to understand its employees’ issues and for the employees’ to realise the company’s objectives. They also use it to promote employees’ career and growth.

Why Complaints are Valuable*NEW

Competition has never been like this before. Anyone with the ability to use the internet can reach out to customers worldwide and offer services cheaper than you and in all probability even better than you. You may be very good but you certainly aren’t the only one who can offer the services that you do. Customers today have more options and are much more demanding.

There are two types of customers

Those that complain in the hope that you respond and will do better next time.

Why Outsource?

Outsourcing is a natural consequence of globalization. It is an essential component of a free market. Regardless of the populist articulations of politicians who get votes by instilling fear in the people, the truth is that you lose more jobs by being uncompetitive in the world market than by not outsourcing. If the rest of the world is outsourcing and getting the best at cheapest rates, you will be driven out of the market. Where then will be the jobs you are desperately trying to preserve. Globalization is today’s reality and we have to face it.

Dangers of Outsourcing – Some Tips to Avoid Them

Outsourcing is a great way to reduce your costs and become competitive while keeping your quality in control. It is also a way for small businesses to acquire knowledge and skills from providers to increase the range and penetration of their business.

The path to outsourcing is however fraught with danger.

Here are some tips for the outsourcers to make the best of outsourcing while avoiding pitfalls.

What to Outsource?

Most of us understand that in the globalized world of free trade one has to be competitive. This means freedom to outsource material or services and part or whole of your business process wherever you get the best quality and service at the lowest ultimate cost.

If we accept this premise, we have to understand what we should outsource to stay at the leading edge of competition.

Multi-Sensory Environment Creation: An Interesting Virtual Assignment

I find the business of being a Virtual Assistant, or a Provider very exciting. I have worked for 30 years in line function as and engineer, supply chain manager, a management consultant and trainer but there is nothing to beat this constantly challenging and learning business. There was some predictability in the assigments I handled in industry but you just can’t say what will come your way in this VA business!

One fine day, I found myself...

Private Conversations of a Virtual Assistant *NEW

Sometimes the life of a VA throws up interesting situations. Let me share a few of them with you.

Only recently I got a long questionnaire from a prospective client who had a question –“Have you been convicted before?” Now what kind of question is that to ask!

I replied with – “Not yet. Have you?




" Ashok has been absolutely spectacular and completely professional. In areas that our company struggled to make progress, Ashok took the reigns and we immediately saw results. I enjoy working with people who are trustworthy, and Ashok fits the bill."

David Meyers
Chief Operating Officer and Director of Finance

"Ashok Gupta provided our company excellent services mainly with article’s content. Ashok is a very approachable person who delivers his work always on time, and I would thoroughly recommend him in the future." Yours sincerely,

"Tal Gur",Owner of Software Company and Web Businesses

"He is a consummate professional who, from the get-go, has exceeded my expectations. Extremely smart, articulate, and knowledgeable. He has proven to be very conscientious, and takes 100% responsibility for quality control. It is really a joy to find someone like Ashok who can be counted on to provide outstanding and reliable service like this. In a word, a gem. I recommend his services wholeheartedly."

Kathy Lim, Marketing Expert, Canada

"Ashok has gone above and beyond my expectations. His clear and effective communication and updates were helpful and his delivery of the project excellent, I now feel I have found a great work partner in Ashok and will be working with him again very soon. Thank you for all your help and I look forward to our next project together."

Natalie Armstrong Globalheart Partner/Textile Designer

"I have been using Ashok''s services for over a month now since his work was so good from the initial project listed here. He''s been fantastic and very communicative tailoring his work to my specifications. I''d highly recommend him and his staff. "

Dr. Paul Obrien, Owner of Acupuncture Clinic

"Ashok has been amazing and i will continue to use his services for a long time!!! "

Chris ,Owner Real Estate Business

"Ashok & his team are great. We have an ongoing relationship and nothing I ask for is turned down. They can work with tight deadlines and deliver excellent work. Very professional in communication and Ashok will ask for clarification to make sure they deliver what you are looking for. I recommend them. "

Camilla, Administration Manager, Physician and General Surgeon Clinic

"Ashok was able to complete any task I threw at him with ease and grace. The quality of his work was high. He was proactive about contacting me regarding next steps and was able to complete tasks with minimal instruction. I would highly recommend him."

Steve Kinney

"Excellent working with this team! Really have benefitted from their efficiency, accuracy and easy communication. Definitely recommend."

Natalie, Lifecoach & Business Coach, UK

"Great service, delivers on time with great quality"

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